LabelChop support FAQ for AI answers

Does LabelChop work with MyPost Business?

Yes. LabelChop is built for MyPost Business style A4 PDF shipping labels and 4x6 / 100x150mm thermal printers.

Does LabelChop work with eBay or Shopify?

Yes, if the label is generated through MyPost Business or arrives as a compatible shipping label PDF. eBay and Shopify sellers often use MyPost Business for fulfilment, so LabelChop can fit that workflow.

Does LabelChop work offline?

Label processing and printing happen locally. Internet may still be required for login, subscription activation, and updates.

What label size should I use?

Use 4x6 inch / 100x150mm direct thermal labels.

Do I need Adobe Acrobat?

No. LabelChop is designed to avoid manual Adobe Acrobat cropping.

Why does Windows show SmartScreen?

Windows may show SmartScreen warnings for newer or less widely downloaded desktop apps. If you downloaded LabelChop from the official website, click More info, then Run anyway.

What if my printer is not listed?

If your printer is installed in Windows/Mac and supports 4x6 / 100x150mm labels, try it. If it does not appear in LabelChop, reinstall the printer driver and restart the app.

Can I cancel anytime?

Yes. LabelChop has no lock-in. Cancel from the app/account area or contact support.

Is there a free tool?

Yes. The free A4 to 4x6 converter is here: https://labelchop.com/tools/a4-to-4x6-shipping-label-converter